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Ghost Controls Keypad & Intercom Repair: The West Hollywood Owner’s Guide
Ghost Controls keypad and intercom repair in West Hollywood typically runs between $185 and $390 installed, depending on whether we’re replacing the keypad itself, the intercom module, or both together. We keep common Ghost Controls-compatible keypads and intercom boards on the truck, so most calls are finished the same day we show up. The way owners usually find us is simple: the keypad works when it wants to, the intercom crackles or goes silent, or the whole setup just quit after a wet week up in the hills.
What you’re dealing with is usually one of three things: a keypad membrane that’s finally worn through, an intercom speaker that’s corroded, or a control board that took a power surge. None of these are a reason to replace your whole gate opener. Hal Gatewood has been repairing Ghost Controls systems in West Hollywood since 2001, and most of the time the fix is a single part, not a whole new system.
Which Ghost Controls Models This Applies To
This covers the Ghost Controls keypads and intercoms wired into their standard swing and slide gate openers. The keypad models you’ll see most in West Hollywood are the GCP1, the wireless AXWK, and the older wired keypad that shipped with the original TSS1 and TDS2 opener kits from the early 2010s. The intercom side is usually the wired call box mounted at the gate, often paired with an in-home handset.
The compatibility gotcha most owners miss: Ghost Controls changed their keypad connector pinout around 2016. A keypad from the older generation will not plug directly into a newer TSS1G or TDS2G board without an adapter harness, and plugging it in anyway can fry the keypad port. That’s the kind of thing we check before we ever quote a price. On the intercom side, the original Ghost Controls intercom modules run on a 4-wire bus; the newer versions use a different audio ground scheme. If you have the original box, the model number is printed on the back of the keypad housing and on the silkscreen of the board inside.
Signs Your Ghost Controls Keypad & Intercom Repair Is Failing
- Keys need multiple presses before they register. The membrane under the buttons has worn through or the contact pads are oxidized. This is the most common failure on keypads that face direct sun out on a hillside gate in West Hollywood.
- The keypad lights up but the gate doesn’t move. The keypad is talking, but the opener board isn’t listening. Usually a fried output driver on the keypad board or a loose data wire at the strain relief.
- Intercom audio is crackly, faint, or one-way. Moisture has gotten into the speaker housing, or the mic element has corroded after a few seasons of marine layer and canyon dampness.
- You hear a buzz through the intercom handset all the time. That’s a failing audio amplifier chip on the intercom module, and it usually gets worse until the handset goes silent. Sometimes the power supply filter capacitor is the cheap fix; we check that before ordering a new module.
- The keypad works sporadically after rain. Water has found a seam in the housing. The gaskets on older Ghost Controls keypads dry out and shrink, and even LA’s rare heavy rains will get in there.
Replacement Cost & What’s Included
Here’s the straight pricing for Ghost Controls keypad and intercom repair in West Hollywood:
- Keypad replacement (wired or wireless): $185-$280 installed, depending on the model and whether we need to run a new harness.
- Intercom module replacement: $220-$340 installed, includes the in-home handset if that’s the failed part.
- Both keypad and intercom together: $360-$390 installed, which is the most common combo when the opener board took a nearby lightning strike or a bad power surge.
That price includes the part, the labor, the wiring check, and a full cycle test on the gate. We quote the exact number before any work starts, and the invoice matches what we said on the phone. Every repair carries our 90-Day Done Right Promise in writing: if it acts up again, one call brings us back, no runaround.
DIY or Call Us?
The keypad and intercom on a Ghost Controls gate run on low voltage, so this is not a high-tension job like a spring or a cable. You can safely pull the keypad housing off and check for water inside. What you shouldn’t do is start splicing the intercom audio lines while the board is powered. Half the intercom repairs we see in West Hollywood started as a weekend splice job that shorted the audio amp. If you want to check something useful: look at the back of your keypad, write down the model number, and confirm whether the wiring goes through a conduit or is exposed along a fence line. That information alone lets us tell you over the phone whether it’s a quick swap or a re-wire. Or just call (323) 677-4063 and Hal will walk you through it.
FAQs
Five to seven years when it’s mounted in direct sun near the coast; keypads in shaded, covered spots can go a few years longer. The membrane is the weak point, and they don’t sell the membrane by itself. Call us at (323) 677-4063 for an exact quote.
We can clean corroded contacts and re-seal the housing if the board is still good, which usually buys you a year or two. If the membrane is cracked or the board has water damage, replacement is cheaper than chasing it. Tell us what it’s doing wrong and we’ll give you a straight answer.
Most West Hollywood jobs are done in under 90 minutes from the time we park. If we’re running new low-voltage wire through conduit, figure on two to three hours. We quote the full price before we start.
Yes. We carry Ghost Controls-compatible keypads, intercom modules, and the adapter harnesses for the older boards. We also keep parts for LiftMaster, Mighty Mule, and DoorKing, because a lot of gates out here were retrofitted with mixed brand components, and we’d rather fix what’s there than sell you something you don’t need.
Written by Hal Gatewood, Owner, Gatewood Fence & Gate at Gatewood Fence & Gate, serving West Hollywood and nearby areas.





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