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FAAC Hinge & Roller Replacement: The West Hollywood Owner’s Guide
FAAC hinge and roller replacement in West Hollywood typically runs $120-$420 installed, depending on which FAAC model you have and whether the post needs welding work. Most jobs are finished same-day because we stock FAAC-compatible hinges and rollers on the truck, including the heavy-gauge roller brackets that keep failing on the older 412 and 415 operator arms. You’ll usually know the part has failed when your gate starts dragging on the ground, squealing at the hinge point, or the operator arm visibly sags at the knuckle.
What we see most often in West Hollywood is a hinge that’s been silently grinding for months. The gate still opens, so nobody thinks about it until the day it won’t close. By then the roller has flat-spotted and the hinge pin is worn into an oval. That’s the point where a thirty-dollar part turns into a four-hundred-dollar repair if the post has to be re-welded.
Which FAAC Models This Applies To
We service and stock parts for nearly every FAAC swing gate line found in West Hollywood driveways: the 390, 400, 412, 415, 770, and the newer S800 and C720 series. FAAC hinges aren’t universal, and that’s the first gotcha. A 400-series hinge will not fit a 770 correctly. The bolt pattern is different, the pin diameter is different, and the roller offset is different. If you install the wrong one, the gate arm binds and the motor pulls too many amps. We’ve replaced more than a few “new” hinges that a handyman put on wrong.
Here’s how to identify what you have: look at the operator arm for a metal tag with the model and serial. If the tag is gone, measure the hinge pin diameter and the distance between the mounting bolts. Give our shop a call with those two numbers and we can usually tell you what you’re working with while you’re still standing next to the gate.
On the OEM-versus-aftermarket question: for the hinge pin and roller wheel, a quality domestic aftermarket part often outlasts the FAAC original because the roller bearings are sealed better. But for the operator arm knuckle itself, we stick with FAAC or an exact-spec equivalent. That’s a load-bearing joint. It’s not worth the gamble.
For the record, Gatewood Fence & Gate is an independent service provider. We’re not affiliated with FAAC, and we don’t claim to be. But we’ve been swapping their hinges and rollers in West Hollywood long enough to know exactly which parts fail and which ones don’t.
Signs Your FAAC Hinge & Roller Replacement Is Failing
- Gate dragging on the ground or bottoming out - the roller wheel has flat-spotted or the hinge pin has worn enough to drop the gate leaf an inch or more. Before long it’s scraping your driveway and throwing the gate out of plumb.
- Metal-on-metal squeal at the hinge point - the roller bearings are shot or the pin is grinding dry. That sound means the parts are wearing fast, not just making noise that’s easy to ignore.
- Operator arm sagging at the knuckle - the hinge pin bushing is wallowed out. FAAC arms are heavy. When the bushing goes, the whole arm torques and the motor works twice as hard for half the travel.
- Gate jerks or shudders mid-swing - a flat spot on the roller wheel snags every rotation. The motor board reads the added resistance as an obstruction and sometimes reverses or faults.
- Visible rust bleed or cracking around the hinge bolts - we’re two miles from the Pacific in parts of West Hollywood, and marine air is unkind to untreated steel. Once rust gets under a hinge weld, the metal thins and the gate is working loose every week.
If any of these sound familiar, don’t wait. A worn hinge strains the motor, and the motor board is a much pricier failure than the mechanical part it leans on.
Replacement Cost & What’s Included
Here’s the real West Hollywood pricing, not a phone quote that changes when the truck pulls up:
| Scope | Typical Installed Price Range |
|---|---|
| Hinge pin & roller wheel replacement, single-leaf | $120 - $220 |
| Full hinge assembly replacement, single-leaf | $180 - $320 |
| Hinge bracket re-weld + roller replacement | $250 - $420 |
| Both leaves, complete hinge & roller rebuild | $360 - $720 |
The spread depends on a few things: whether your hinge post is sound or needs welding, whether it’s a single or double gate, and whether we need to fabricate a bracket on site. The parts themselves are the cheapest part of this job. It’s the time on the welder and getting the gate squared back up that costs money.
Every quote is written down and agreed before work starts. The price we hand you is the price you pay. And the whole job, parts and labor, carries our 90-Day Done Right Promise in writing. It’s not done right, we make it right. No runaround.
DIY or Call Us?
You can safely check a few things yourself: look at whether the gate is dragging, listen for the squeal, and see if the hinge pin wiggles by hand when the gate is at rest. That diagnosis costs you nothing and helps us quote over the phone.
Where DIY goes wrong is when the hinge post has wallowed out. Most West Hollywood gate posts are set in concrete from fifty or sixty years ago. Drilling a couple of new holes for a new hinge bracket is fine until you realize the post is rusted thin. Now you’ve got a gate hanging by one bolt and a post that needs a weld patch. That’s where you want a real welder who has done this before. Also: a fifteen-foot gate leaf is heavy. If you’re unbolting hinges alone, have a plan to hold the gate up. Getting pinned under your own gate is not how you want to spend a Tuesday.
If you’d rather not find out the hard way how that post is holding up, call us at (323) 677-4063. We’ll come look, tell you straight what it needs, and hand you a written price before anything gets unbolted.
FAQs
In our coastal West Hollywood air, a factory FAAC hinge and roller setup typically runs 7 to 10 years before the pins wear enough to matter. Gates that get cycled multiple times a day with a heavy leaf will eat through roller wheels faster, usually the 5 to 7 year mark. If the parts aren’t greased at least once a year and the hinge is exposed to sprinkler overspray, you’ll see failures in half that time. Call (323) 677-4063 if you want us to check yours before it strands you.
Sometimes, yes. If the roller wheel still has a round edge and the pin is sound, we can often press in a new bearing and get more life out of the original part. Once the pin is oval-walled or the bracket cracks, replacement is the only honest fix. We won’t sell you parts you don’t need. Hal would rather rebuild a hinge on the truck than sell a whole assembly, and that’s not a sales line, it’s just cheaper for you and faster for us.
Most single-leaf hinge and roller swaps in West Hollywood run 60 to 90 minutes in the driveway. If your hinge post needs weld work, plan on two to three hours total, depending on how bad the steel is. Double gates are usually a half-day. We bring the welder, so the job stays at your house instead of hauling the gate back to the shop.
We stock FAAC-compatible hinge pins, roller wheels, and bracket assemblies for the 390 through C720 series on our trucks. If you’ve got an unusual series or an older gate we haven’t seen in a while, we can usually have the exact part in hand within one to two business days through our local suppliers. We also stock parts for LiftMaster, Mighty Mule, and Ghost Controls if you’ve got more than one gate operator on the property. Call (323) 677-4063 and we’ll tell you before we ever schedule the visit whether we have your part on the shelf.
Written by Hal Gatewood, Owner, Gatewood Fence & Gate at Gatewood Fence & Gate, serving West Hollywood and nearby areas.





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